Struggling with fuel costs

Older man wrapped up in a blanket as well as wearing a hat and gloves to keep warm inside his house, he's reading his fuel bill.

Warm Home Discount

You could get £150 off your electricity bill for winter 2023 to 2024 under the Warm Home Discount Scheme. The money is not paid directly to you, instead it is taken off your electricity bill between November and March.

You may qualify for the discount on your gas bill instead, if your energy supplier provides both types of fuel to your property and you meet the eligibility criteria.

To qualify for this discount, you must be either - 

  • in receipt of the guaranteed credit element of pension credit
  • on a low income

Please contact your energy supplier to find out further information, if you are unsure on who your energy supplier is please visit ofgem (opens new window).

British Gas Energy Trust

If you are struggling with money and energy debt, British Gas Energy Trust are an independent charitable trust set up to support families and individuals who are struggling to pay their bills across England. No matter which energy company you are with. British Gas Energy Trust can help with the following -

  • energy debt programme – awarding grants to households that remove energy debt and fund emergency fuel credit
  • advice services in local communities providing free 1-2-1 money, benefits, and energy efficiency advice to help make sure you are getting the support and benefits you may be entitled to.

For further information and assistance visit British Gas Energy Trust (opens new window)

Other grants and funding

We are waiting to find out if there will be any Government grants for winter 2023/24 such as the Energy Bills Support Scheme. 

Further help

The Warm Homes Team can provide further advice and support on the above.

Request further help

Keeping your home warm

By making your home warmer and more energy efficient you can reduce your energy costs.  The Warm Homes Team may be able to help you with some of these changes. 

Grants and funding to help keep your home warm

You may be entitled to apply for grants and funding to make energy efficiency improvements to your home.