More about the Warm Homes Team

The Warm Homes Team provide an impartial fuel poverty advice service for householders, aimed at helping households to reduce the costs of keeping warm and well at home.

Advice and support services

Supporting vulnerable households struggling to keep warm at home, providing advice on -

  • energy efficiency advice
  • EPC advice
  • grants for energy efficiency improvements
  • benefits
  • referrals to local and national partner organisations for additional support

Contact us

If you need support from the Warm Homes Team, please complete our short form below.

Request support (opens in new window)

You can get support from our advisors by visiting our Customer Service Centres or your local Community hub.

If you are unable to complete the online form, or visit us you can call telephone 01482 300 300.